Phones Pro issues

Incident Report for ServiceTitan

Resolved

This incident has been resolved.
Posted Aug 07, 2023 - 14:05 PDT

Monitoring

Our third party vendor believes that they have fixed the underlying cause and are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!
Posted Aug 07, 2023 - 12:24 PDT

Identified

Our engineers have identified the cause to be stemming from a third party telecom vendor, and are waiting on a resolution. We will update the status page here as soon as more information becomes available. Thank you for your patience!
Posted Aug 07, 2023 - 12:17 PDT

Investigating

We are currently experiencing issues with Phones Pro, so some ServiceTitan users may be unable to make outbound calls. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!
Posted Aug 07, 2023 - 11:49 PDT
This incident affected: Phone Integration (Phones Pro).