Resolved -
This incident has been resolved.
Sep 26, 13:41 PDT
Monitoring -
Regarding our performance issues on Office and Mobile, our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. Forms functionality is back as well. Thank you for your patience!
Sep 26, 10:10 PDT
Update -
We are seeing improvements on both the Office side and Mobile App, but the ability to use forms will not be functional. Our engineers are continuing to investigate and work on a full resolution.
Sep 26, 08:55 PDT
Investigating -
We are currently experiencing some performance issues, in which ServiceTitan users may be receiving 500 errors and be unable to perform multiple actions. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!
Sep 26, 07:01 PDT