We have not seen any further issues with and have confirmed the root cause to be resolved. We thank you for your patience with this matter. Please reach out to us in Support if you have additional issues and we will be happy to assist!
Posted Nov 05, 2025 - 11:07 PST
Monitoring
We have addressed the underlying cause and are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!
Posted Nov 05, 2025 - 10:59 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 05, 2025 - 10:51 PST
Update
While we are continuing to investigate this issue - Please Turn ON Call Continuity as a workaround
Posted Nov 05, 2025 - 10:36 PST
Update
We are continuing to investigate this issue.
Posted Nov 05, 2025 - 10:35 PST
Update
We are continuing to investigate this issue.
Posted Nov 05, 2025 - 10:35 PST
Investigating
We are currently experiencing issues with CCPro that we are actively investigating
We will update the status page here as soon as more information becomes available. Thank you for your patience!
Posted Nov 05, 2025 - 10:34 PST
This incident affected: Contact Center Pro (Telephony Platform: Inbound Calling, Telephony Platform: Outbound Calling, Telephony Platform: Call Queues, Carrier Networks: Local Numbers, Carrier Networks: Toll Free Numbers, Phones Infrastructure: Mobile Application, Login Platform Integrations, Contact Center Web Application, Virtual Voice Agents).