Inbound/Outbound SMS Issues

Incident Report for ServiceTitan

Resolved

This incident has been resolved.

Posted Jun 29, 2022 - 06:22 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 29, 2022 - 06:08 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 29, 2022 - 06:01 PDT

Investigating

We are currently experiencing issues with Inbounding/Outbound SMS, so ServiceTitan users may be unable to send or receive SMS. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!

Posted Jun 29, 2022 - 05:37 PDT

This incident affected: Phone Integration (SMS - MMS - Texting).