Schedule Engine - Job Issues

Incident Report for ServiceTitan

Resolved

This incident has been resolved.
Posted Apr 08, 2024 - 16:12 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 08, 2024 - 16:10 PDT

Investigating

We are currently experiencing issues with Schedule Engine, so some users may be unable to book jobs for ServiceTitan via Scheduling Pro, and ServiceChannel integration functions may not work. Our engineers are currently investigating the cause, as it is stemming from our performance issues. We will update the status page here as soon as more information becomes available. Thank you for your patience!
Posted Apr 08, 2024 - 14:14 PDT
This incident affected: Schedule Engine.
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