Regarding our performance issues on Office and Mobile, our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. Forms functionality is back as well. Thank you for your patience!
Posted Sep 26, 2024 - 10:10 PDT
Update
We are seeing improvements on both the Office side and Mobile App, but the ability to use forms will not be functional. Our engineers are continuing to investigate and work on a full resolution.
Posted Sep 26, 2024 - 08:55 PDT
Investigating
We are currently experiencing some performance issues, in which ServiceTitan users may be receiving 500 errors and be unable to perform multiple actions. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!
Posted Sep 26, 2024 - 07:01 PDT
This incident affected: Site Performance (Office, Mobile App).