Blank Page issues: Please perform a "hard refresh" on your browser

Incident Report for ServiceTitan

Resolved

This incident has been resolved.

Posted May 01, 2023 - 17:00 PDT

Monitoring

On the night of Friday, April 28th we encountered an issue in which a segment of our users were not able to access ServiceTitan, and would receive a blank page or 404 errors when attempting to login. We quickly resolved the issue, but a hard refresh may be required in order to restore full functionality.

To perform a hard refresh: press Ctrl+F5 (Windows users) or Cmd+Shift+R (Mac users) while visiting the affected page.

Posted Apr 30, 2023 - 11:52 PDT

This incident affected: Site Performance (Office).