The issue impacting Phones Pro has been fully resolved by our 3rd party provider, and all systems are operating normally.
We thank you for your patience and your continued trust in us while we worked with our partner to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!
Posted Sep 01, 2026 - 13:29 PDT
Monitoring
Our 3rd party provider has deployed a fix for the issue impacting Phones Pro, and we are seeing services begin to recover. We are actively monitoring the situation to ensure full stability.
Call Continuity can now be disabled as well.
Thank you for your understanding & support.
Posted Sep 01, 2026 - 12:57 PDT
Identified
Our 3rd party provider has identified the root cause of the issue impacting Phones Pro and is actively implementing a fix.
We apologize for the inconvenience and appreciate your continued patience.
Posted Sep 01, 2026 - 12:14 PDT
Investigating
We are actively investigating an issue with a 3rd party service provider that may be causing a service interruption. We will provide additional details as we learn more.
What to do now:
1.Please enable Call Continuity for inbound calls 2.Use Click-to-Call for outbound calls
We greatly appreciate your patience & understanding as we work with our partner towards a resolution.
Posted Sep 01, 2026 - 10:02 PDT
This incident affected: Phones Pro (Telephony Platform: Inbound Calling, Telephony Platform: Outbound Calling).