Investigation of multiple components
Investigating - We are investigating a variety of reported issues such as SMS failures, financing, estimates and invoices and have several of our engineers actively looking into resolution. We will update the status page here as soon as more information becomes available. Thank you for your patience!
Sep 03, 2025 - 09:01 PDT
Inbound SMS - Delays in processing
Investigating - We are currently experiencing issues with inbound sms processing, so ServiceTitan users may experience delays in receiving the sms. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!
Sep 03, 2025 - 08:03 PDT

About This Site

Check here to see ServiceTitan's status, 24/7.

Uptime over the past 90 days. View historical uptime.
Site Performance Degraded Performance
90 days ago
99.99 % uptime
Today
Office ? Degraded Performance
90 days ago
99.99 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Phone Integration Degraded Performance
90 days ago
99.97 % uptime
Today
Phones Pro ? Operational
90 days ago
99.92 % uptime
Today
Basic Phones ? Operational
90 days ago
100.0 % uptime
Today
SMS - MMS - Texting Degraded Performance
90 days ago
100.0 % uptime
Today
Product Functionality Degraded Performance
90 days ago
99.99 % uptime
Today
Job Booking ? Operational
90 days ago
100.0 % uptime
Today
Payment Processing - Fintech Operational
90 days ago
100.0 % uptime
Today
Dispatch ? Operational
90 days ago
100.0 % uptime
Today
Accounting ? Operational
90 days ago
100.0 % uptime
Today
CRM ? Operational
90 days ago
100.0 % uptime
Today
Estimates Degraded Performance
90 days ago
100.0 % uptime
Today
Fleet Pro Operational
90 days ago
100.0 % uptime
Today
Help Widget ? Operational
90 days ago
100.0 % uptime
Today
Inventory ? Operational
90 days ago
100.0 % uptime
Today
Marketing ? Operational
90 days ago
100.0 % uptime
Today
Memberships Operational
90 days ago
100.0 % uptime
Today
Payroll Operational
90 days ago
100.0 % uptime
Today
Pricebook Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
TitanAdvisor Operational
90 days ago
100.0 % uptime
Today
Training Site Performance ? Operational
90 days ago
100.0 % uptime
Today
Other ? Degraded Performance
90 days ago
100.0 % uptime
Today
Contact Center Pro Operational
90 days ago
99.84 % uptime
Today
Enterprise Hub ? Operational
90 days ago
99.99 % uptime
Today
Schedule Engine Operational
90 days ago
100.0 % uptime
Today
Servant Systems Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 3, 2025

Unresolved incidents: Investigation of multiple components, Inbound SMS - Delays in processing.

Sep 2, 2025
Third Party CDN Issues causing ServiceTitan Performance Issues
Resolved - This incident has been resolved.
Sep 2, 13:41 PDT
Monitoring - Our third-party provider has implemented a fix and we are monitoring the results.
Sep 2, 11:28 PDT
Identified - We’re actively working with our third-party provider to resolve a Content Delivery Network (CDN) issue affecting performance for some users in California, Oregon, and Arkansas. We’ll share another update as soon as we have more information from the provider. Thank you for your patience and understanding.
Sep 2, 10:04 PDT
Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Contact Center Pro Issues
Resolved - This incident has been resolved.
Aug 21, 13:12 PDT
Monitoring - Our engineers have observed our metrics stabilize and all functionality being back to normal. Telephony function remained unaffected and fully operational during this period.

We are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!
Aug 21, 12:30 PDT
Investigating - We are currently working to address intermittent stability issues that are impacting some Contact Center Pro users where users may not be able to close and classify calls, loading customer pages, spinning wheel. Calls are continuing to connect successfully.

Our engineers are currently investigating the cause. We will share updates as soon as they are available. Thank you for your patience!
Aug 21, 11:57 PDT
Aug 20, 2025
Contact Center Pro Issues
Resolved - We have resolved an issue that occurred from 6:04am PST - 6:45am PST for Contact Center Pro. During this period CCPro customers would have experienced intermittent stability issues. At this time, this has been completely resolved, but our engineers continue to monitor the platform closely.
Aug 20, 06:45 PDT
← Incident History Powered by Atlassian Statuspage